Seek local in-person care now

Immediate risk to self or others, an attempted suicide, acute psychosis, severe agitation, poisoning or overdose, dangerous substance withdrawal, a seizure, loss of consciousness, or a medical emergency must not wait for a clinic reply or online appointment.

In Sudan

Police and Emergency Response

All states of Sudan
999

Call when there is immediate danger, violence, a serious threat or a need for urgent police intervention.

Call now

Central Ambulance

Khartoum State only
333

For urgent medical and ambulance assistance within Khartoum State, including attempted suicide, dangerous overdose, poisoning, seizures or loss of consciousness.

Call now
This is not presented as an ambulance number for all of Sudan.

Child Protection Helpline

Sudan — coverage may vary
9696

For reporting violence, abuse, exploitation, neglect or an immediate concern about a child’s safety.

Call now
Access may vary by state and mobile network.

Use the local police or ambulance number that a health facility or authority in your area confirms is currently operational.

Do not rely on one number; coverage and response may vary by state, network and operating conditions.

Immediate safety steps

  • Do not leave the at-risk person alone when it is safe to remain.
  • Safely remove medicines, weapons, toxic substances and other means of harm.
  • Do not manage the crisis through prolonged messaging or argument.
  • Take current medicines and any overdose or substance information to the emergency facility.

A support service, not an emergency service

ICRC Restoring Family Links: 60222 or +249 900 907 832. This is for missing relatives and family contact, not police or ambulance response.

Medicines information

Medicines Information Centre — Khartoum State: 4141, for general medicines information. In poisoning, overdose, seizures or loss of consciousness, seek emergency medical care immediately.

Outside Sudan

Call the official emergency number in the country where you are located or go to the nearest emergency department.

Clinic communication boundary

Clinic WhatsApp is for booking, payment, links and administrative notices only. It is not used for crisis assessment, treatment, medication changes or emergency intervention.

Page review: 2 August 2026. Any number should be rechecked before operational reliance.